Send shipping instructions when order ships to customers

Your shipped orders lack clear delivery instructions, causing customer confusion and extra support work. Customers receive clear shipping instructions immediately, reducing support the same day.

Workflow preview:

Zap details:

Overview

When an order is marked shipped, buyers expect immediate, clear delivery guidance — and your small team can't field every follow-up. This flow sends templated shipping instructions within minutes and copies support, reducing inbound inquiries and freeing staff time the same day.