Send shipment and pickup email to patient and office
Send shipment and pickup email to patient and office
You add a tracking number to a patient case but staff and patients miss pickup details. Recipients get tracking and pickup instructions quickly so appointments are scheduled same day.
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Overview
When shipment tracking is added manually, wash‑up calls and missed pickups bog down your schedulers. This workflow emails both the patient and the local office with the tracking link and pickup instructions within minutes, so coordinators can confirm and book same‑day pickups without extra lookups.