Send shift change alerts to operations and schedulers

You get shift requests and drop notices that leave schedules understaffed and force reassignment. The workflow alerts your operations team and confirms coverage so gaps are closed within minutes.

Workflow preview:

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Overview

When staff request extra shifts or drop scheduled shifts, gaps can quickly strain operations and client placement. This flow routes those events to schedulers and on-call staff by email and SMS so coverage decisions happen within minutes and disruption is minimized.