Send settlement gift request to vendor and owner
Send settlement gift request to vendor and owner
You rely on ticket status to trigger settlement gift requests, but manual handoffs cause missed or late gifts. Automated vendor and owner alerts ensure gifts are requested and fulfilled same day.
Overview
Missed settlement gifts create uneven client experience and extra manual coordination. This flow automatically alerts the fulfillment vendor and the account owner as soon as a ticket reaches settled, ensuring gifts are requested and fulfilled without manual intervention, typically the same day.