Send self-booked appointment notice to operations team immediately
Send self-booked appointment notice to operations team immediately
Your self-booked appointments lack arrival details, leaving dispatch unsure how to route technicians. The workflow alerts ops with arrival time and assigned tech so crews can prepare same day.
Workflow preview:
Zap details:
Overview
Customer self-schedules often arrive without the arrival context dispatch needs, causing last-minute routing and unprepared crews. This flow pushes arrival time and assigned technician to your operations inbox within minutes, so teams can set routes and prepare same day.