Send segmented review alerts to shop and ops channels
Send segmented review alerts to shop and ops channels
Your shop's customer reviews arrive unanalyzed, leaving managers blind to urgent complaints or praise. See and triage feedback immediately so teams can respond within minutes.
Overview
Stop reviews from getting buried and make them actionable for the people who fix problems and celebrate wins. This routes each review into the right team channel so managers and service staff see feedback within minutes and can respond same day.