Send second outreach SMS when patient row updates
Send second outreach SMS when patient row updates
Your patient follow-up sheet misses second-contact leads, so rescheduling opportunities get delayed and admin work accumulates. It sends a second SMS and marks the row for follow-up same day.
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Overview
When patient follow-up rows update, missed second contacts quickly turn into lost rescheduling opportunities and growing admin overhead. This flow sends a second SMS and flags the row so coordinators can reschedule patients the same day and reduce manual callbacks.