Send second-attempt service notification to client by email
Send second-attempt service notification to client by email
You miss client updates when service-attempt records change manually, leaving clients unsure. It sends the second-attempt email and marks the record so clients and coordinators align same day.
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Overview
Manual service-attempt updates often leave clients uninformed and force coordinators into redundant follow-ups. This workflow publishes second-attempt notices automatically and marks the record, so coordinators see sent status and clients receive the update same day.