Send routing error SMS to assigned sales rep

Your new lead records can sit unrouted if owner mapping fails, leaving reps unaware of assignments. Get a text alert to the assigned rep so the lead is triaged same day.

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Overview

When new leads fail to route, reps miss outreach windows and handoffs stall. This flow texts the assigned rep within minutes so sales ops and reps can triage and assign the lead, preventing same-day follow-up delays.