Send RG outreach email and create support case
Send RG outreach email and create support case
Your player flags in the spreadsheet go unnoticed, leaving compliance teams without outreach or context. The workflow sends the RG email and creates a support case so coordinators can act same day.
Overview
When a player is flagged for responsible gaming, timely outreach and an auditable case record are critical to compliance and care. This flow immediately sends the RG email and logs a support case so coordinators can triage and follow up the same day.