Send review requests via SMS to recent customers
Send review requests via SMS to recent customers
Your coupon redemptions often miss a timely review request, leaving satisfied customers without a prompt to leave feedback. Send review links by SMS within minutes so managers can act the same day.
Overview
When customers redeem coupons, the window for asking for reviews closes fast. This workflow turns redemption webhooks into immediate SMS review requests so managers see replies and review links within minutes and can act the same day.