Send review request SMS to customer after paid invoice
Send review request SMS to customer after paid invoice
You lose review momentum when paid invoices aren't followed by a timely SMS asking for a review. Capture responses quickly so you gather more public feedback within 48 hours.
Overview
Paid invoices are a prime moment to request reviews, but opportunities vanish without a prompt. This workflow sends a personalized SMS within an hour of payment, so your coordinators capture more public feedback while the job is fresh.