Send review request SMS from webhook customer submission

Your coupon redemptions and review submissions often miss timely outreach, delaying follow-up and lowering review capture. Send SMS review requests immediately so customers get prompts within hours.

Overview

When coupon redemptions and review submissions arrive without an outreach path, follow-up stalls and review capture drops. This flow converts each qualifying submission into an SMS review request within minutes so marketing managers capture feedback and drive return visits the same day.