Send review invites from webhook events to customers
Send review invites from webhook events to customers
Webhooks for completed services often don't trigger review outreach, so recent customers aren't asked. You send invitations immediately, improving feedback capture within 24 hours.
Overview
Manual invites leave feedback stale and campaign managers with incomplete signals. This flow converts webhook events into immediate review invitations, giving customer experience leads fresh feedback within hours and ready for same-week follow-up.