Send review and referral messages after completed payments
Send review and referral messages after completed payments
Completed payments don't trigger review or referral outreach, so satisfied patients go unasked and referrals are lost. You get review and referral SMS and email the same day to improve response.
Workflow preview:
Zap details:
Overview
A paid visit is the highest-likelihood moment to ask for a review or a referral, yet it often goes unused. This flow sends personalized SMS and email within hours of payment so you capture feedback and referral interest the same day.