Send resource DM and record engagement entry to database

Reactions to resource posts leave partner interest untracked and strip context from follow-up. Capture the reaction, notify the user by DM, and log an engagement so CS can follow up same day.

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Overview

When teammates react to resource posts, partner interest can sit untracked and cold. This flow captures those reactions, DMs the person with the resource, and logs the engagement so your CS staff can act within the same day and keep outreach timely.