Send requested ETA emails from updated order rows
Send requested ETA emails from updated order rows
Your order ETA rows lack automated outreach, causing repeated customer inquiries and manual email work. Automated ETA emails keep customers updated and cut inquiry volume before the next shipment run.
Overview
If ETAs don't go out promptly, your support queue swells and customers get frustrated. This captures ETA changes from your order sheet and sends tailored emails so customers receive clear shipping expectations and your team handles fewer follow-ups within minutes.