Send repair status SMS and post update to card
Send repair status SMS and post update to card
Your repair cards don't trigger prompt customer outreach when parts arrive, creating pickup delays. Notify customers by SMS and log the message on the card so coordinators see it same day.
Workflow preview:
Zap details:
Overview
Stop manual outreach gaps when parts arrive — this flow sends an SMS to customers the moment a service card moves to the ready list and logs the exact message on the card. That reduces pickup delays and gives coordinators an auditable update they can act on same day.