Send repair approval emails when service cards update
Send repair approval emails when service cards update
Repair request cards don't send customer confirmations when approved, causing manual follow-ups and slower ticket closure. Send approval emails so customers get confirmation and tickets close same day.
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Overview
If repair approvals sit on your board without outbound messages, customers call in and tickets drag on. This flow converts card approval activity into customer emails automatically, so support coordinators can confirm status within minutes and close tickets same day.