Send renewal reminders to trial customers before expiry
Send renewal reminders to trial customers before expiry
Your trial accounts missing payment details often lapse, interrupting attorney access and delaying renewals. This sends reminders and a last-day notice so firms add payment info before access is cut.
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Overview
When trialing attorneys lack stored payment details, accounts can lapse and workflows stall; this flow emails firms with a formatted trial-end date and a last-day call-to-action. It reduces manual outreach for customer success and helps secure payment details within days of expiry.