Send refund notification to accounts and billing team
Send refund notification to accounts and billing team
Your refund records update without routing, causing billing staff to miss reversals and delay reconciliations. The workflow tells accounts immediately so ledgers are adjusted before the next close.
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Overview
Refunds that don't reach accounting create reconciliation gaps and slow close cycles. This flow routes refunded records straight to billing and finance so reversals are processed immediately and ledgers reconcile before the next close.