Send referral form email and SMS to patient
Send referral form email and SMS to patient
Your referral rows sometimes lack a completed referral form link, causing patients to miss intake steps and delaying appointment bookings. Get an email and SMS to patients so bookings progress same day.
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Overview
When referral rows are incomplete, service coordinators spend hours chasing patients and bookings stall. This flow sends the download email and a concise SMS within minutes of the row update so patients receive forms and bookings advance same day.