Send redacted chatbot transcript to admin and log
Send redacted chatbot transcript to admin and log
Your chatbot transcripts contain raw user details and often go unreviewed, slowing admin triage. It sends redacted transcripts to reviewers and logs them for audit by the next business day.
Overview
Stop leaving raw chat transcripts in inboxes where privacy and triage bottlenecks accumulate. Send sanitized transcripts to your admin reviewers and archive them for audit, enabling program coordinators to triage cases the same day.