Send recurring spam mailbox checks to support channel
Send recurring spam mailbox checks to support channel
Your shared support mailboxes and suspended ticket queue can hide valid customer requests during off-hours. The workflow pings your support channel so staff can review and clear spam flags same day.
Workflow preview:
Zap details:
Overview
Missed messages stuck in spam or suspended queues create hidden response delays and risk SLA hits. This flow surfaces those items to your support coordinators on a predictable schedule so triage happens within hours and inquiries are handled before they escalate.