Send published reply to a review and update record
Send published reply to a review and update record
You keep review drafts in your database but replies often remain unpublished, leaving public profiles out of date. Profiles reflect responses and reduce customer confusion, same day.
Overview
Missing or delayed review replies hurt discoverability and confuse potential customers. This flow posts prepared replies and updates your review tracker automatically, so public profiles show responses same day and staff stop manually chasing posts.