Send promoter feedback email alerts to assigned regional teams
Send promoter feedback email alerts to assigned regional teams
Your NPS promoter comments often arrive unassigned, so local teams miss timely follow-up. It routes promoter feedback to the right regional inbox for same-day follow-up and testimonial capture.
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Overview
When promoter comments don't reach the right local inbox, you miss quick wins like testimonials and local shout-outs. This flow routes promoter feedback to the assigned regional or franchise inbox so program coordinators and marketing ops can respond and capture quotes the same day.