Send project update or creation email to submitter
Send project update or creation email to submitter
Your project request emails arrive without a matching project record, leaving coordinators unsure how to respond. It sends the right email and marks the request for same-day handling.
Overview
When participants request a project update, manual triage slows coordinators and delays responses. This flow locates an existing project, sends the appropriate update or creation prompt, and flags the request so coordinators can close cases same day.