Send predeparture texts to new booking guest and captain
Send predeparture texts to new booking guest and captain
New bookings without guest outreach leave coordinators lacking confirmation or captain choice. This sends predeparture texts so guests choose captains and complete forms ahead of sail.
Overview
When bookings don't prompt immediate outreach, guest confirmations and captain choices stall and coordinators scramble. This flow sends staged predeparture texts and writes outreach back to the booking so guest services get completed selections and forms same day.