Send pre-shift confirmation and checklist email to couriers

You track courier shift rows needing confirmation; unconfirmed entries create last-minute staffing gaps. Get confirmations and checklists sent day-before so issues are resolved ahead of the shift.

Workflow preview:

Zap details:

Overview

Missed courier confirmations create scramble and extra manual work for support ops; this flow sends tailored pre-shift emails the day before so confirmations arrive ahead of the shift. That means fewer same-day callouts and faster issue resolution for program coordinators.