Send pre-event SMS reminders to scheduled ride attendees
Send pre-event SMS reminders to scheduled ride attendees
Your scheduled ride bookings lack confirmation and cause missed pickups and extra dispatch calls. Receive SMS reminders for riders and confirmations to dispatch so pickups are confirmed within 12h.
Overview
Missed pickups and last-minute dispatching create delays and erode customer trust. This flow delivers rider SMS reminders and dispatch confirmations within 12 hours of each scheduled ride, so teams get visibility and fewer emergency calls ahead of pickup.