Send postponed call email and update applicant record
Send postponed call email and update applicant record
Your applicant call requests lose status when postponed, leaving coordinators unclear about next steps. Benefit: applicants get a next-steps email and records are updated for same-day follow-up.
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Overview
Program coordinators can’t act when postponed calls aren’t reflected in records; that creates follow-up gaps. This flow sends a clear next-steps email and updates the applicant record automatically so coordinators can resume outreach the same day.