Send post trip feedback email to recent guests

Your completed bookings miss timely feedback outreach, leaving guest insights stale. You get requests sent while the trip is fresh, improving response rates within two days.

Overview

When booking records are created without timely follow-up, guest feedback opportunities go cold. This flow finds or creates the guest record, delivers the right post-trip email variant at the configured cadence, and logs every send so program owners get responses while the trip is fresh.