Send post-tour review requests and reminders to guests

Your post-tour surveys sit unprocessed and guides miss review requests. Automated, personalized review outreach and reminders deliver guest reviews the same day and after five days.

Overview

When guests finish a post-tour survey, this flow logs responses and sends a personalized review request automatically so your tiny operations team doesn't have to chase guests. Guests receive the first ask within 30 minutes and a reminder five days later, while low scores trigger same-day staff alerts.