Send post-session survey and log scheduling in sheet
Send post-session survey and log scheduling in sheet
Your completed sessions without scheduled surveys leave client feedback uncollected and coordinators guessing. You get surveys sent and logged automatically, keeping records current within two weeks.
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Overview
When post-session follow-ups fall through, client feedback dries up and coordinators lose context. This flow makes every completed session create a scheduled survey and a logged touchpoint, so program coordinators have response-ready feedback within the follow-up window.