Send post-service SMS and add customer to log
Send post-service SMS and add customer to log
You close work orders without immediate feedback outreach, so reviews and follow-up go uncollected. Send an SMS and log the contact so sales ops can report responses same day.
Workflow preview:
Zap details:
Overview
When a job is marked done and paid, you should immediately ask for feedback and capture that outreach for reporting. This flow sends an SMS within minutes and logs each texted contact so sales ops can surface responses same day.