Send post-service review SMS to customers within 24 hours
Send post-service review SMS to customers within 24 hours
Completed jobs rarely prompt feedback, so reviews and early service issues aren't captured. This sends a review-request SMS after job completion so you collect feedback and fix issues within 24 hours.
Overview
For a local service business, getting reviews quickly is the difference between steady referrals and missed opportunities. This flow turns every completed job into a polite, timed review request that captures feedback and surfaces issues within 24 hours so your office and owner can act fast.