Send post-service review request SMS to recent customers
Send post-service review request SMS to recent customers
Your completed service records often arrive without prompt review outreach, so customer feedback goes uncollected. This sends an SMS review request after completion so you capture responses same day.
Workflow preview:
Zap details:
Overview
Post-service review requests often slip days behind completion, costing reputation and follow-up momentum. This flow texts customers within minutes of a completed job so experience managers capture same-day feedback and reduce manual outreach.