Send post-payment survey to customers' email or SMS
Send post-payment survey to customers' email or SMS
Your paid invoices often go without feedback, leaving post‑sale satisfaction unknown. Collect one‑click surveys after payment to close projects with feedback within one business day.
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Overview
Payments are the perfect trigger to ask for feedback, but without automation those responses never arrive and projects close without customer input. This flow sends SMS or email surveys within minutes of a posted payment so office managers get same-day feedback for closeout and service fixes.