Send post-meeting feedback email and clear pending entries
Send post-meeting feedback email and clear pending entries
Your post-meeting contacts sit in a pending feedback list uncontacted, delaying CSAT capture and follow-up. Send the survey email automatically so marketers get responses and clear the list same day.
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Overview
When post-meeting contacts linger in a pending feedback audience, response windows close and campaign segments go stale. This flow emails those contacts automatically and removes them from the pending audience, so marketing captures CSAT and clears the list the same day.