Send post-install review request to homeowner and tech
Send post-install review request to homeowner and tech
Your finished installs often miss review requests, leaving technician performance unmeasured and follow-up delayed. This sends a review request within two hours to capture feedback same day.
Workflow preview:
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Overview
Post-install reviews are highest when requests arrive soon after service; late outreach loses authentic feedback and weakens local reputation. This workflow captures installation events, waits a short window, and sends a timed review request so your CS leaders capture usable feedback same day.