Send post-install NPS invites and follow-ups

Marketing coordinators lose early NPS when post-install invites are delayed, hiding service issues. This flow sends a quick post-activation invite and a later follow-up so marketers capture feedback.

Overview

Delayed post-install surveys let service problems go unnoticed and make marketing reactive. This workflow ensures NPS invites are sent at the right moments so marketers capture feedback, eliminate missed follow-ups, and route detractors for timely outreach.

Notable Features

Send first NPS invite quickly
Schedule second follow-up automatically
Segment responders for targeted campaigns