Send post-call CSAT emails to recent contacts and leads
Send post-call CSAT emails to recent contacts and leads
Your prequal call records lack timely feedback, leaving product teams blind to call experience. Capture CSAT from recent contacts and leads the same day.
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Overview
Prequal calls are a primary source of customer sentiment — but without immediate feedback your product decisions lag. This flow sends CSAT surveys to recent contacts and fallback leads within minutes of qualifying calls, giving product managers same-day feedback to act on.