Send post-appointment review request by SMS to customers
Send post-appointment review request by SMS to customers
Your completed bookings get no review follow-up, so customers often skip surveys and you miss feedback. Capture feedback within hours after service completion.
Workflow preview:
Zap details:
Overview
Manual review follow‑up leaves feedback scattered and reputation work reactive. This flow automates post‑service review requests and deduplicates outreach so managers receive fresh customer feedback within hours and can act before the next business day.