Send pickup SMS for ready media to customers
Send pickup SMS for ready media to customers
Your fulfillment tasks lack contact context, delaying ready-media notices and causing missed customer pickups. Customers receive same-day pickup notices via SMS with a shortened file link.
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Overview
When fulfillment tasks sit without immediate outreach, customer pickups are missed and processing backs up. This flow turns task creation into a same-day SMS with a short file link, so pickup coordinators can close collections faster and reduce hold time.