Send pickup reminders for point-relay orders to customers
Send pickup reminders for point-relay orders to customers
Your point-relay orders marked for reminder lack customer notice and often become returns. Send pickup reminders so coordinators act faster and cut returns before processing.
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Overview
When point-relay pickups go unnotified, returns and manual handling spike and ops lose time. This flow sends targeted, storefront‑specific pickup reminders so coordinators can prevent returns and resolve at-risk orders before the next return processing.