Send pickup reminder SMS and email to customers
Send pickup reminder SMS and email to customers
Your scheduled pickups arrive without customer notice, causing blocked or overfilled containers and missed collections. Remind customers by SMS and email so dispatch avoids re‑runs and completes pickups by the scheduled day.
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Overview
Missed or blocked pickups create costly re‑runs and frustrate customers; you need predictable collections. This workflow sends SMS and email reminders when a pickup webhook arrives, so dispatch sees fewer re‑runs and crews complete pickups by the scheduled day.