Send pickup notice for unscannable client mail entries

Unscannable client mail via your intake form causes missed pickups and billing delays. You receive a client pickup notice and an intake log entry so items are claimed same day.

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Overview

If physical mail can't be scanned, clients need clear pickup instructions and your team needs an auditable record. This flow immediately notifies the client and logs the event so front-desk and billing staff reclaim items and prepare documents the same day.