Send pickup code email and delayed SMS to customers
Send pickup code email and delayed SMS to customers
Webhook order events sometimes reach you without a customer notice, leaving pickup codes unused and prompting support calls. Recipients get an email and a scheduled SMS so pickups complete same day.
Workflow preview:
Zap details:
Overview
When orders hit your webhook, customers must know where and when to pick up; otherwise warehouse staff handle avoidable calls. This flow sends an immediate email and a timed SMS so pickups complete same day and support volume falls.