Send partner job status when case stage changes

Your suspended field service jobs lack partner visibility, causing missed parts orders and technician idle time. Keep partner portals updated so dispatch can triage and order parts same day.

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Overview

Unreported suspended jobs leave partners unaware and technicians waiting for parts, which stalls repairs and frustrates customers. This flow automatically sends normalized job IDs and a waiting-parts status to partner portals so dispatch and partners can act the same day.