Send partner file uploads to support triage channel
Send partner file uploads to support triage channel
Your partner file uploads in shared storage arrive without team visibility, delaying triage and blocking timely responses. The workflow alerts your support channel so reps can act on files same day.
Overview
When partner teams drop files into shared storage, your support reps often lack the context to act quickly and meet SLAs. This workflow surfaces those uploads into your support channel so coordinators can triage and respond the same day.